Privacy Collection Notice
Introduction
Healio Pty Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Collection Notice explains how we collect, use, store, and disclose your personal information on our website desktop, mobile, tablet and app (as applicable) ("Healio Platform"). The Healio Platform is designed to educate, guide and support you on your healthcare journey. Please see our privacy policy for full details as to how we collect, use, store, and disclose your personal information.
By using the Healio Platform, you agree to us using your personal information (as defined in the Privacy Act 1988 (Cth)) in accordance with our privacy policy and the terms of this Privacy Collection Statement.
1. Collection of Information
We collect your personal information through a secure web form as part of your use of the Healio Platform. The personal information we collect includes:
- your personal details (Full name, Date of birth, Sex, Email address, Phone number)
- your medical diagnosis, treatment and other clinical/health that is sensitive information and provided with your express consent;
- non-clinical information about you and entered into the Healio Platform by you (e.g. survey data, program completion and adherence data); and
- information as set out in the privacy policy.
2. Purpose of Collection and Use
The personal information collected will be used for the following purposes:
- To provide services or information to you, including services you have requested us to provide via the Healio Platform with your health service provider;
- To manage and maintain your user account;
- To monitor and assess your usage of the Healio Platform;
- To prescribe you support materials, tasks, reminders and events;
- To track your progress and adherence to your assigned care programs, as performed by nominated hospital staff,
and as described in the privacy policy.
If certain personal information is not collected, you may not be able to access our products and services, including the Healio Platform.
3. Disclosure of Information
We will share your personal information with:
- third parties in connection with the purposes described in the privacy policy;
- your permitted healthcare providers (and their personnel) in connection with your treatment and their permitted use of the Healio Platform;
- third parties in connection with the purposes described in this privacy policy;
- third parties that provide products and services to us or through us, or to other third parties e.g. we disclose your personal information to the Healio Platform hosting, back-up and other software and technology service providers; marketing or advertising providers;
- our employees, contractors and/or related entities;
- for purposes permitted or as required by law, including any actual or prospective legal proceedings, or to establish, exercise or defend our legal rights; and as further described in our privacy policy.
4. Your Rights and Choices
By providing your personal information to us, you consent to the collection, use, storage and disclosure of that personal information as described in our privacy policy and this Privacy Collection Statement.
If you have any questions about how your personal information will be handled or would like to gain correct or gain access to your personal information, you can contact us at:
- Name: Privacy Officer
- Email: hello@healio.cloud
Please see our privacy policy for further details.
We may update this Privacy Collection Statement and our privacy policy from time to time. Any changes will be communicated to you by updating this page, the Privacy Policy URL and/or via the Healio Platform.
Updated 12 January 2025